How To Hustle Like A Soulpreneur

Hey! I’m Marissa, a freelance web designer and digital marketer. I love working with clients to take the overwhelm out of getting their business online. Thanks for stopping by and taking a look at my blog!

How To Hustle Like A Soulpreneur

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The word “entrepreneur” paints a picture of a go-getter.

They are someone who is strong, self-assured, and confident in their work; all positive and desirable traits. Yet, we may also see this person as obsessed with their work; unyieldingly driven, money- focused, and bent on success, no matter the cost. These people live to hustle; they eat, sleep, and breathe their career. 

It’s a stereotypical vision of an entrepreneur, and one that doesn’t allow for a lot of dreaming or spiritual consideration. As a heart-aligned entrepreneur, is that really the lifestyle you want? Likely not! But just because you aren’t slogging away 80+ hours a week doesn’t mean you don’t care about you work! And it definitely doesn’t mean you can’t be a success! 

What it does mean is that you do things at your own pace. You have a vision. You know when to put in the work and when to take a break. You have created a business and can take pride in running it the way that is best suited to you and your lifestyle. There is no point in working yourself to the bone if you are going to burn out. External sources often tell us we are meant to work in a certain way in order to succeed in the business world, but the most important thing you can do is trust yourself. In trusting your own intuition, you stand at the same level as any other entrepreneur. The difference? You chiefly follow your heart. 

 

So how does one “hustle” like a soulpreneur?

Well it isn’t so much about hustling, and more about designing a future that serves you, through confidence, clarity, and self- investment. This isn’t about a brand. This is about you and the steps you can take to gain confidence in yourself. 

Creating routines and rituals that allow you to live and work in a heart-aligned manner is a large part of the ongoing process, and of benefit to both you and your clients. But there are some big (and I mean BIG) actions you can take that will help you build your own self-confidence while also levelling up in business. 

 

Set Your Intention 

One of the most valuable things you can do for your business is know yourself. Understanding what motivates you allows you to see the fire in your own heart. There is a reason why you’ve chosen to walk the path of an entrepreneur. What is it that you want to put out into the world? What unique gifts can you offer? 

Recognizing the why behind your actions allows you understand your values. These are important parts of what make you you, and when you put yourself into your work, it creates something unique and spectacular. Think of what values are most important to you? Community? Integrity? Family? How do these values influence your work? 

If you are struggling to recognize exactly what values are intrinsic to you, try grounding yourself. You can do this through meditation or simple breathing exercises. Or perhaps you need something concrete in front of you. Try writing a list of things that you value and see what really resonates with your heart and your work. Applying these values to your business plan brings in a deeper level of care and passion. Rather than seeking only to make profit, you are focused on putting good energy out into the world. 

For example, if you value creativity, you may seek out fellow creatives to work with. You may listen to more ideas and explore innovative options with clients, instead of focusing on what’s popular or what will sell. You aren’t simply looking to churn out a bunch of product; you want to celebrate the creative process and produce only the highest-quality output. 

In focusing on your values and setting intentions based around them, you are able to work from both the mind and the heart. 

 

Clarity On Your Ideal Client 

Knowing your client is key! If you’ve heard it once, you’ve heard it a thousand times: Know your audience and know them well, so you can cater to what they want. But what about what you want? What is it that you want to put out into the world, and for whom do you intend it? 

Part of knowing yourself as an entrepreneur is knowing your ideal client. You are an innovator, carving your own path. So why can’t you manifest your own client? Well… you can! But this isn’t about wishing really hard and willing someone into being. Manifestation is more than just visualising and believing. It’s about understanding what you want and why you want it, and then taking action to get it. 

When you understand what kind of person you are and what values you hold, it becomes much easier to recognize other individuals whose values match you own. That is the heart-aligned client; the one who is looking to achieve the same goals as you, in the same manner. Chances are, neither you nor your client are looking for a rush job or easy fix. You are looking to build a relationship based on trust, shared intention, and mutual understanding. 

So how does one find their dream client? First, take a look back at the values you’ve come to observe in yourself; the ones that are intrinsic to who you are. Make those key beliefs known. Share your hopes and dreams. Present yourself and your intentions in an honest and open manner. This allows potential clients to get to know you, not only as a business, but as a person. 

Manifestation as a practice is complex and layered, and may seem alien to those who don’t understand it or only see it as airy-fairy woo nonsense. But as a concept, it is honestly quite simple: Like attracts like. This is manifestation in its most basic terms. Like energy attracts like energy. Like people attract like people. We gravitate towards those who are like us, those who share our beliefs, those who make us feel at ease. 

When you express your true self, letting the world know exactly who you are and what you’re all about out, you put your energy out into the universe, and attract like-energy back. In taking deliberate action to put yourself out there, you are creating an opportunity to attract those whose values and hearts align with yours. 

 

Invest In Yourself 

Self-investment can take many forms. While financial investment, which is indeed important, may be the first thing that comes to mind, there are so many valuable ways you can invest in yourself and your business. Investing in yourself – your health, your happiness, your own growth – can have a ripple effect that benefits your work, while investing your time and energy in key aspects of your business can allow for optimal output, ease, and success. 

Of course, we can’t completely ignore the financial side of investment. It is vital to your business that you invest some funds into it. Whether you offer goods or services, there will have to be an initial investment, in order to produce the product or hone your skills and the services you offer. In those regards, their are some big-ticket items that stand out as important things to invest in. 

One in particular is your website. Making your own site can work when you’re jut starting out, but once you have built a following, a simple Wix site just won’t cut it. Your website is the home base of your business. This is especially notable in our current global climate, as things are progressively moving online. Research has shown just how valuable websites are for businesses, and this is only increasing. Further research illustrates just how quickly internet users are to judge websites, and by proxy, businesses. A poor website, or lack of one altogether, can send the wrong message to potential clients, as it signals a lack of professionalism. 

Is that to say you are not a professional if you don’t have a website? Of course not! But the general public has come to expect that reputable businesses will have a website; one that is engaging, visually appealing, to-the-point, and easy to navigate. It is the norm, and for good reason. It allows you to present yourself to the world and allows the world to get to know you. Why wouldn’t you want to invest in that? 

Aside from investing in your website, investing your funds in time-saving measures can greatly add to your business. Hiring an assistant (virtual or otherwise), a copywriter, a PR professional, or the aforementioned web designer allows you to save time and focus on the parts of your business that only you can oversee. It isn’t that you are shirking 

these responsibilities. More so, it’s knowing when to take the lead and when to invest in support to execute those fundamental tasks. 

Another form of investment, one that may or may not cost, is investing in self- development. This can be through courses, workshops, or personal study, just to name a few. Want to up your SEO game? There are amazing online courses that will help you hone skills that are both valuable and often necessary to the success of a online business. Feeling less-than-excited for another day of routine? Invest in a new hobby or artistic endeavour! Take up a new instrument, learn a new language, practice handstands. Again, you don’t necessarily have to pay in order to self-invest. There are countless, amazing free tutorials online. Whether you are looking to learn a new skill, advance your business know-how, or pick up a new hobby, investing in something that expands your knowledge and brings you joy is invaluable! 

Of course, time itself is an investment. It is imperative that you invest your time and energy into the work you produce, as well as the oft-unseen, behind-the-scenes activities that allow your business to run smooth. It is a matter of deciding how much time you must put into your endeavours in order to produce a product or present a service that is true to you. If you are trading in quality for the sake of saving time, then you aren’t using your time well! 

On the other hand, it is just as important to invest time in the world outside of your business. Your family, your friends, your health and happiness; they are all a part of what make life great. Taking time to focus on yourself and your world allows you to separate yourself from your business. It lets you recharge and rest, and gives you time to enjoy the life you have created for yourself. 

Take a break, not just physically, but mentally. Spend time with you family and focus on them. Don’t allow your brain to wander back to work. Enjoy a walk in nature. Do some yoga. Whatever it is that makes you happy, that is something worth investing in. 

 

Charge Your Worth 

Part of building self-confidence is knowing your worth. In an abstract sense, it is about knowing that you, as a person, are valuable and loved. You are more than a worker bee, churning out goods and services in exchange for capital. Your dreams matter, your time matters. It is important that you recognize what you have to offer. 

Subsequently, it is also important to recognize your worth in a financial sense. As a burgeoning entrepreneur, and even for those who have been at it for a while, there is a tendency to overwork and undercharge. There is this overarching notion that entrepreneurs and startups are worth less because they don’t have the same financial backing as a multinational corporation. 

But that just isn’t true! You, as a professional, have an amazing and unique skill set that only you can offer to the world. You have invested the time and energy (and likely, funds) into the schooling and training necessary for your work. You have put all of yourself into your dream. Why wouldn’t you charge your worth? 

Don’t sell yourself short, simply because you think people won’t buy in. If you present yourself and your business as cheap, that label can stick. We all love a good bargain, but when people see a high-ticket offer, they equate it with high-quality. This isn’t to say you should over-price yourself. If you overcharge, you are bound to lose the trust of your following. 

Finding the balance is key. Research the national average price of the goods or services that you offer. Note the similarities and differences in your offer, compare and contrast. It can take a bit of time and effort, but that, again, is an investment in itself! 

 

Trust Your Vision 

Above all, trust yourself! Knowing yourself, knowing your client, investing your time and energy; it’s all for nothing if you don’t first believe in your vision. 

It can be hard to find confidence when you are so used to second-guessing yourself. But every time you feel that twinge of self-doubt, remember: This is your story. You decide which path to take. You have the capacity to do so much! It’s a matter of recognizing this in yourself. I mean, look at what you have accomplished so far! 

Don’t pretend like it’s nothing. You’ve literally created your own business. That isn’t easy! You’ve worked hard to get where you are. It had to start somewhere! There was an idea, a goal that you set out to meet. What was the idea? The dream? When you first imagined your own business, what vision did you have for your future? 

Part of succeeding in business is knowing what your goals are. This is true whether we are talking in terms of numbers and KPIs or abstracts, like feelings of fulfillment. The latter plays back to the sentiment of knowing your intentions. As mentioned above, realising the “why” behind the “what” gives you a deeper sense of who you are and what values you hold. 

But it is just as important to trust the “why”. Why am I doing this? Why am I going in this direction and not that one? Because it feels right! You can actually sense it in your body, whether it is that deep pit-of-the-stomach feeling that guides you to act or an electric giddiness that pushes you forward. You body is in tune with your mind and your heart. Your intuition is strong. There is a reason why people say “trust your gut”! Those intrinsic feelings are there to guide you. Your heart innately knows what is right, so trust that you know too. 

 

Who Needs To Hustle? 

Do you need to work hard be a success? Yes. Does that mean you have to work yourself to the bone? Absolutely not! A big part of success is enjoying it. Reaching your goals is important, but taking the time and doing things at your own pace is invaluable! It allows you to be present and find joy in the process. 

If you’re pushing yourself beyond your limit, you’re going to burn out before you can reap the benefits. What’s more? If you start burning out, you stop functioning at full capacity, which can weigh on your business. And in the end, it isn’t just you who ends up missing out. Your clients and customers miss out too! 

Pause. Take a breath. Centre yourself. This will allow you to focus on your inner voice. Trust it! Find what you value at your core and let it guide the way.

 

If you want more like this, make sure you join my Facebook community where we love talking about all things running your online business, following your intuition and building self-belief.

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What Are The Top Two Reasons You Need An Amazing Website?

Hey! I’m Marissa, a freelance web designer and digital marketer. I love working with clients to take the overwhelm out of getting their business online. Thanks for stopping by and taking a look at my blog!

What Are The Top Two Reasons You Need An Amazing Website?

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If there is one thing I know for sure in life, it is that toddlers are like parrots. They hear something once, they are going to repeat it. When Old Town Road first came out, my eldest son knew all the words within seconds and took it upon himself to serenade the family, all day, every day, for weeks. The wee one, he copies anything he hears from his beloved older brother. If either of them find a book that they like, you better believe we are reading it over and over again. And if they hear a new word, well that is the word of the week (especially when we pick up on Dad saying a “bad word”). This kind of repetition is played up in movies and jokes on the internet. How many posts have we seen about mum and dad slowly going nutty while watching Frozen for the 10,000th time? How many times can a person handle the PAW Patrol theme song in a day before they break?

Much like my kids asking to hear their favourite song again (for the 18th time this hour!), I feel the need to reiterate the value of having an amazing website. I have said it before, and I know I will say it again!

Your website is your hub. It is your identity, your shop front, your office, and your home base, all at once. A website presents your business in the most compact and accessible format, with the potential to reach audiences worldwide. It is a means of conveying information, promoting your products and services, connecting with your audience, and illustrating who you are. What’s more? It offers your audience an invitation into your world. 

An online presence is an integral aspect of nearly any growing business, being a key point of contact for customers and clients. Social media has its place, but it doesn’t have the impact of a website. And it is especially important now given the current state of the world, as businesses must largely move online for the foreseeable future.

Yes, I have said this all before. But I have to say it again! You need a website.

Ok, stop! Let’s backtrack. I have said that before… but I might have jumped the gun. Yes, a business needs a website. Yes, it is a key to success. But will it really help you land big-ticket offers and high-value clients? 

The answer is yes! But the answer is also no. Simply having a website is not enough to attract high-ticket, dream clients. It all depends on the website itself. A hastily made, low-quality website? That could lead to an immediate “no”. And in some cases, a poorly designed site may do more damage than having no site at all. 

On the other hand? A well-designed, credible website will help you attract that aforementioned dream client! What could be more important? Working with your ideal client – someone who is on your wavelength, shares your values and intentions, and is working towards the same goals –   is exactly what your are striving for. That client will be looking for the same thing, and your website is the ultimate place to let them know. Social media may work in some regards, but it doesn’t have the reach of a website. 

An additional note, to highlight the practical value of a website: it offers credibility. While you and your client may both be looking for a good working match (whether on a professional level, spiritual level or energetic level) it is especially important to your client that they know you are a credible business. A good website provides potential customers with all the information they require, in a clear, concise manner. As a customer, the majority of people will not seek out the services of a business they cannot first research. Having an online presence bridges that gap. 

 

Take The Next Step

In business, there are many risks you have to take in order to be successful. I say “be successful” here, and not “reach your goal” because owning a business is a constant journey, with no end destination. There are so many different paths you can choose, so many small decisions that make a significant impact. With websites, starting small is wise, but when you start focusing on those high-ticket clients and you’re ready to upgrade, it’s time to take that big step. 

Let’s dive a bit deeper and find out why an amazing website is so integral to the success of both you and your clients!

 

Reason 1: Attract Your Dream Client

Websites are quickly becoming the key markets in modern society. This is especially relevant now due to our current state of affairs, amongst stay-at-home orders and self-quarantine. And while online shops and virtual appointments won’t be our only option forever, the need for them will still be just as valuable. This has become notably apparent during our current health crisis, as many of us are just beginning to truly understand the value of services accessible at a distance.

Whether a customer or client is seeking products or services, it is near guaranteed that the person in question will do some research before any transaction happens. Whether this is browsing a physical shop, asking friends for recommendations, or researching services online, the opportunity to learn about a business isn’t just utile, but necessary.

In having a website, you provide clients with a space in which to conduct all research. Word of mouth is great for recommendations, and Facebook can be a good option when you can’t afford a website budget, but neither of these options provide everything at once. 

There is only so much you can do with a Facebook page. You have no choice but to use the template provided; the same template as every other business. Of course you can add your own branding, share a little blurb in the “About” section, and sprinkle your feed with captivating photos, but it simply doesn’t have the impact or professionalism of a website.

A stellar website, however, offers everything needed in a carefully-crafted, thoughtfully-designed package, specific to your audience. This allows you to plan how you will present yourself. You can curate the content and adjust the different pages, the navigation pathways, the drop down menus, and so on, to meet the needs of your audience, all while guiding them towards the most important information. Unlike social media, you have the full freedom to express who you are and what you stand for, on your own page, designed the way you like it. 

Rather than simply sharing a brief “about me” snippet with your audience, you design your own narrative. You can share your values and beliefs, present you goals and intentions, and show the world who you are, inside and out. It allows you to tell the real story, not just the history of the business, but your own personal history. You can share about your past, share parts of your present life, share your dreams for the future. 

Simply put, you are inviting customers to see the face behind the business. This openness and vulnerability is what attracts the ideal client. Having the courage to show who you are allows likeminded people to find you and show you the same. This is the key to finding clients whose values and intentions align with your own.

On a more technical level, it also allows for relationship-building opportunities with your potential clients. Yes, you can chat with people on Facebook or Instagram, but it simply doesn’t have the impact of a personal email or apropos newsletter. You can sell products through any of the various social media marketplaces, but it isn’t the same as providing customers with a curated shop, specific to your business. 

A good website is powerful. As the tech-age charges forward, the need for a business website will only continue to grow. Presenting you audience with an appealing home base – one that offers, not only all vital information, but an invitation into the world of the business owner – will only augment your draw. As potential new clients and customers come along, the ones with whom you build a relationship will want to stick around, knowing that they are working with a real person, with hopes, and plans, and goals, just like them.

 

Reason 2: Credibility

A well-designed website is one of the key aspects in earning credibility. It shows your audience that you have taken the time, effort and investment to create an accessible portal in which they can learn, shop, and communicate with you about your products and services. Moreover, it gives your clients an idea of what kind of work you are willing to put into them.

A high-value website presents an air of professionalism necessary in the business world. Whether you are a giant corporation or a small mom-and-pop operation, you want your customers and clients to feel comfortable and confident that you will provide them with reputable products and services. 

Investing funds into a half-baked website or whipping up a shoddy homepage, simply for the sake of having an online presence? Well that just won’t cut it! Presenting your audience with a poorly designed website can do more to ruin your credibility than having no website at all. It can make a client think twice about acquiring your services. In some cases, it can lead to an immediate no. 

There is nothing wrong with shopping around for the right web designer. Just like the search for your own ideal client, it is also important to be that ideal client. When you are on the customer side, you still want to make that connection. It goes both ways. But if you simply shop around for the lowest price, your website will reflect that. A minimal investment will produce a minimal job. If that is how you are treating your business, you will attract the same in return. 

This isn’t to say that you must splurge on all the bells and whistles. If you are a small business with near zero marketing budget, this might be the time to choose social media over a website. But if you are planning for a website and your main focus is price and profit over care and quality, you will get for what you pay for, instead of getting the best results.

When someone visits your site, the first thing they will do is pass judgement. I know this might sound like a grand generalisation, but it is, in fact, fact! Numerous studies have measured the speed at which most web-users judge a website. The subconscious action happens within a split-second, but the judgement itself can be eternal. From colours and font, to layout and navigation, to loading speed – your audience will judge. And if they judge your website, you better believe they are judging your business.

This judgement isn’t a bad thing. It is a natural reaction, based on what we see, but also what we feel. If we see something dangerous, we may feel afraid, or anxious, or even excited. For most people, however, we won’t pause and think to ourselves, “This explosion is thrilling. I am so very excited.” Rather, we feel our feelings, bookmarking that experience as exciting without even realising it. On a subconscious level, we now associate explosions with a thrill and may seek out a similar experience next time we want a rush (hopefully in the form of an action movie, not a genuine explosion). 

This immediate reaction and subconscious referencing is comparable when it comes to websites. Web users recognise quality, using that subconscious checklist to scan a homepage and note any flaws. Is the text legible? Is it easy to navigate? Are the visuals clear and relevant? Anything from a lack of organisation to a slow-loading page can set off the alarm bells, warning potential leads away from your site, and ultimately, your business.

 

Reason Enough

Of course there are more than two reasons why you need an amazing website, but I genuinely feel like these two are key! Attracting your dream client is important, yes, but if you can’t show your client that you are a credible business, then what is the point? Your website is more than just your online space, so make it show! It is an opportunity to tell the world what you’re all about, on more than just a business level. It is essential in attracting likeminded people that share your values and want to work towards the same goals as you.

Ensuring your website is credible demonstrates your willingness to invest in yourself and the things you care about, and in turn, your clients. This leads to trust and brand loyalty, and creates connections that grow into long-term working relationships. Having an amazing website – one that ticks these boxes – will provides your audience with both fundamental offerings. 

And what do you get in return? Dream clients; dream job; dream life!

 

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Morgana McCabe Allan

Hey! I’m Marissa, a freelance web designer and digital marketer. I love working with clients to take the overwhelm out of getting their business online. Thanks for stopping by and taking a look at my blog!

Morgana McCabe Allan

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One of my favourite projects to date, WordPress website redesign for master manifestor and business mindset coach, Morgana McCabe Allan.

This has been an incredible ongoing work relationship together. Morgana had a website built on WordPress with Divi theme, which is very popular right now. When we first discussed working together, she said she ‘like her website, but wanted to really LOVE it’. And that’s exactly what we did!
 
Morgana writes amazing copy so we had a lot to go with. She also had the most beautiful branding by Laura of Bea and Elle, and photography by Rachel from ShootSweet.
 
Pulling all of this together and working with these amazing ladies was so much fun, and the end result was exactly what Morgana wanted. She recently had a client who came to her and said she looked through her website for 45 minutes! She has also gone from securing 1/5 to 4/5 enquiries as a result of her website.
 
Morgana has a solid social media presence and strategy, and totally understands how a brilliant website can really uplevel her brand and increase her business even more. In the end, her website has done just that <3 
 

Home Page Sneak Peek

 
Head over to Morgana’s site to see the whole thing.
 
You can book a call with me here to have a chat about your own website.
 

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Find Your Dream Web Designer, Get Your Dream Website

Hey! I’m Marissa, a freelance web designer and digital marketer. I love working with clients to take the overwhelm out of getting their business online. Thanks for stopping by and taking a look at my blog!

Find Your Dream Web Designer, Get Your Dream Website

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So you’re building your personal brand. You have a checklist – a long tally of things you should and shouldn’t do in order to brand yourself successfully and promote a profitable business. One thing that is prominent on many “should do” lists is the idea that your product or service must be the star of the show. 

Your offering should indeed be a main focus, as it is what you provide your customers and clients, but there is so much more to you and your brand! There is a person there, with hopes and dreams and ambitions. There is someone who put in the time and work to create something wholly unique and present it to the world. There are intentions, and though the cliché says the chief goal in business is profit, for many of us, that simply isn’t true. 

 

Making A Match 

Rather, like many businesses, and small ones in particular, the intention is to provide the universe with something that helps and supports others. A fridge magnet may not seem like a huge offering in comparison to a customised prosthetic limb, but they both help people. If someone sees your magnet every time they go to make breakfast and it makes them smile, your art has served its purpose. You have done them a service by brightening their day and they have supported an independent artist, based on shared values of art, or humour, or authenticity. 

That connection goes even further, to a degree, with services. With most services, be it counselling, product printing, harp lessons, legal aid, or any other of the billion possibilities, both sides of the contract must work together. A relationship must be formed, and while that may be said of all business partnerships, I’m talking about something deeper. 

What I want to highlight is the value of a connection between both parties; a relationship that has been formed based on shared intentions, values, and beliefs. It is one that is nurtured, not only through common goals, but shared drive and passion to reach said goal. 

Just like a romantic relationship, it works best when you both want the same thing for the future. If one person dreams of marriage while another is just looking to date around, it’s very unlikely that their relationship will work in the long run. On the other hand, if all parties are working towards building a family, buying a home, and settling down, their future together looks much more promising! 

 

Finding Your Fit 

Of course, this doesn’t mean that it will always work out, in romance or business. Sometimes we want the same things, but it just isn’t the right fit. Working towards a shared goal in opposing ways may not offer you that same connection as striving for an end with someone whose behaviours, views, and values match your own. 

That isn’t to say that opposites can’t work together! But working with someone who gets you? The joy and ease that come from working in tandem with those on your wavelength makes the relationship-building all that much more worthwhile. I follow this idea myself when I seek to attract dream clients. Finding those who share my outlook and energy not only allows my clients and me to connect on a professional level, but often, we end up becoming friends. This is invaluable, as the relationship is built on trust and understanding. 

 

In It For The Long-Haul 

Another benefit of a soul-aligned business partnership? It can, and often does lead to long-term partnerships. Nurturing relationships with your both your business partners and clients assures them that you aren’t simply in it for profit. You aren’t just jumping from one option to another, hiring, firing, and cutting ties, looking for the cheapest way to get stuff done. Instead, you are actively working with someone you trust – who trusts you – building loyalty for future projects together! 

 

An Online Relationship 

So how does this relate to your website specifically? Well I’m glad you asked! 

If I haven’t said it enough already, a website is integral to to the growing business. It’s an invaluable tool and necessary platform for most, if not all companies. Your site should work for you and your customer. That means it should have a simple but comprehensive structure, follow efficient navigation pathways, allow for easy and accessible use, and provide website users with all important information. 

Besides good, solid bones to structure your website, typical pages, widgets, and forums, and extras like an online shops are expected and often necessary. Just as important though? Having a website that truly represents you and your business, inside and out. Besides the basics, ie. product info, service description, layout etc., offering something more to your clients can help build that aforementioned (and undeniably valuable) personal connection. 

 

Falling Head Over Heels 

Basic isn’t bad! Simple is sought after! But when someone offers you something more, something that makes your heart sing, you remember it. Rather than presenting yet another “basic” website to the world, adding your own heart and soul into the mix makes a world of difference. 

Showing the world what your all about – your goals, your hobbies, your passions, your energy, even your pets – lets people see the real you, allowing for those with the same interests and ambitions to find you and reach out. Making yourself visible to others, showing transparency, and inviting people into your life shows that you are open to building relationships. You’re trusting the world to get to know you, and in turn, taking action to attract likeminded entrepreneurs. It’s active manifestation! 

 

We Need To Talk 

Having a web designer on your wavelength bolsters this in many ways. It’s the first step in transforming your business from just another shop or service, to something built on a foundation of trust and communication. Clear communication is paramount to any personal or professional relationship. 

In a romantic relationships, things fall apart when lines of communication aren’t open. Why would it be any different in business? If you are asking for one thing, and you web designer is pushing for another, and neither can compromise, that isn’t simply because one or both parties are stubborn. There are reasons behind our actions, and it is likely that your designer is steering you in a specific direction for a certain purpose. But if you don’t understand why, and they are unable to elucidate, there is likely a break in communication. 

Moreover, if they can actually explain it to you, but you still can’t see eye-to-eye, the issue may not strictly be communication, but a lack of deeper understanding. Yes, they might get which colour-palette you chose or what option you want in your drop down menu. But if they can’t see the intention behind your endeavour or relate to the needs of your clients, the work they put in may not reflect that deeper purpose. 

 

Making It Work 

To the unengaged contractor, your website is just another project. You’re just another means to an end; that end being a paycheque. But when you connect on a deeper level, the work becomes so much more than just a business interaction. It isn’t about money, or even the success of completing a project. It’s about building and nurturing a relationship with someone with whom you want to continue working. You’re in it for the long-run. 

And this isn’t just true of web designers. Your graphic designer, manufacturers, printers, producers, staff; it all matters. This isn’t some one-off print job, but the beginning of a long-term relationships. And work with graphic designer who really gets your vibe and shares your energy? The difference it makes is visible, almost tangible, to your and your customers. 

This is about more than success and profit. This is about working with those who share your vision. This is about putting something into the world that you can be proud of. Cheap options and cutting-corners might save you a bit of capital, but if it’s at the sacrifice of your ideals and integrity, it isn’t worth it. 

Another positive aspect? The opportunity to meet likeminded entrepreneurs. A solid trusting partnership with one fellow business may lead you to meet others on your level. It creates a network of possibilities that will only continue to grow. 

 

A Dream Come True 

From your logo, to your website, to all your marketing, it pays to have someone who understands you. When you share the same goals, have the parallel values and intentions, and put the same energy out into the world, it’s way more likely you will produce good work, because you are on the same path. From both the business side and a personal standpoint, you’re working towards the same thing.

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Is Your Website Giving Your Ideal Client The Wrong Vibe?

Hey! I’m Marissa, a freelance web designer and digital marketer. I love working with clients to take the overwhelm out of getting their business online. Thanks for stopping by and taking a look at my blog!

Is Your Website Giving Your Ideal Client The Wrong Vibe?

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An Intro To Energy

People are reading your energy. That might sound kind of woo woo, but hear me out! Every person you meet exudes some kind of energy. Whether it’s their level of pep, a metaphysical essence, or simply their attitude, on a subconscious level, people register the energy of others. 

Think about the feeling that is so present at a concert or live sporting match. There is a buzz in the air, an excitement that radiates from the crowd, and though it is intangible, it is also undeniable. You can feel the energy shift as soon as you step into that excited atmosphere.

Were you to suddenly walk into a contrasting venue, say a bank, you certainly wouldn’t feel that same excited energy! In fact, your own energy might drop to match. And if it didn’t and you stayed excitable, those around you might find issue with your buzzing demeanour. And who could blame them? They are opposing energies!

Stepping away from the positive/negative dichotomy, no one energy is better than another. A laid-back, esoteric type who values inner-peace over profit might not have the right energy to run a Fortune 500 multinational corporation, while the take-no-prisoners A-type with a super-strict schedule might not exude the right vibe for a yoga teacher. 

That’s not to say it’s impossible. Perhaps the ambitious hippie type is a successful online entrepreneur, while the enterprising career woman has a side hustle teaching acro-yoga. Anything is possible! 

More often than not though, people gravitate towards energy that matches their own. In careers, in relationships, in friend groups, heck, even in neighbourhoods! If you want a quiet lifestyle, you’re  much more like to enjoy the countryside than the city centre. For others, being surrounded by tall buildings and bright lights brings them inspiration. The hustle and bustle energizes some, but drain others.

I may be repeating myself but I want to make it clear that it isn’t “one-size-fits-all” when it comes to energy. Different things work for different people.

 

Like Attracts Like

It’s true, they often do. But there is an argument here for like-attracts-like. As shown in many comprehensive studies, when we are with people we like (or people we wish would like us!) it is common to mimic them subconsciously. We may match their stance or copy their behaviour. Or we might try to get on their level, altering our attitude to reflect their mood. 

Besides this psychological aspect, on a more conscious level, we seek out others who share our view of the world. We choose universities and like institutions of education that share our mindset, outlook, and life views. We hunt specifically for jobs with companies that share our values. We decide where to live based on our hobbies, lifestyle, and need or distaste for close community. Why wouldn’t it be the same in business? Like attracts like, yes, but moreover, like works with like.

 

Your Website + Your Energetic Vibes

You’re a soul-centered entrepreneur, walking the walk and talking the talk. You’ve got the business side on lock and a vibrant spiritual world, striking a perfect balance between work-life and the need for something deeper. Your clients know this; they know you. And while your work, or your mindset, or even your social media might reflect this balance, your website simply does not!

While that may not ring true for all of us, there is something to be said about authenticity. When your website isn’t a true representation of your energy, it can send the wrong message, leaving your clients confused and not sure of who you really are; a feeling that won’t really make them feel ready to jump in and work with you.

 

Authenticity

On a spiritual level, when you are your authentic self, you don’t have to worry about consistency because everything you do, say, and feel, along with your words, actions, beliefs, and values will be consistent across all aspects of your life and your being. Same with transparency. When you are living your truth, you aren’t censoring who you are and what you believe in. Everything is real. Everything is authentic.

On the web side of things, authenticity, again, is key, and active consistency and transparency are just as important. Your website isn’t just a part of your business but an extension of who you are, and an entity outside of your internal realm. It’s important to take the extra step to ensure that the vibe of your website is consistent with the energy you put out into the universe.

As a more tangible step? Ensure your products and services, your website, social media, and online presence, and your in-person energy are consistent. Show who you really are and what you really stand for, across platforms. This leads clients to see the real you, and the ones who share your vision find you.

 

Your Ideal Client

What is a soul-aligned client? It is someone whose intentions, goals, dreams, values, and energy match your own. They are the long-term clients; the ones who you are excited to work with! The ones whose work stirs up your passion and drive; whose values reflect your own.

This isn’t just a one-time, quick-turnaround contract, but an actual relationship you’re building. These are the clients you want to hold onto, and the ones who will be compelled to work with you.

 

Don’t Miss Out

Depending on what products or services you offer, clients may react differently to different energies. For example, if you’re selling custom rockabilly kitchenware, your chief audience likely expects a loud, lively, high-energy website, whereas if you’re a spiritual life coach, clients would likely lean towards are more esoteric, peaceful vibe.

Of course you need to know your audience, but it is just as important for your audience to know you.

If your website doesn’t reflect your intentions and values, it may not resonate with clients that share these same views. This, in turn, can lead to missed opportunities, as these clients are the kind of people who seek to work with those on the same wave-length as they are.

Designing your website to reflect who you are – that is, to reflect your intentions and values, and the energy you put into your work – will benefit both you and your dream client. First of all, it will attract clients who are living on the same plane as you. You are on the same wavelength, working towards the same goals and seeking the same results. You understand each other. That is a soul-connection. That is your ideal client.

Having the opportunity to work in tandem with someone who shares your worldview allows you to produce work, products, services, and offers that provide the same positivity and objectively necessary energy to the universe. 

 

Feel The Energy

What makes a soul-connection? The feeling of sharing goals, beliefs, values, and interventions.

Shared energy lends itself to reaching shared goals, and the existence of shared goals begets shared energy. It’s a symbiotic relationship in the best kind of way.

Soul-aligned clients, those are the ones you want to work with. In turn, they are the ones who don’t just want, but need to work with you.

Your vibe attracts your tribe! So make sure your website is congruent with your energy and everywhere else you’re showing up online. 

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Mastered By Chris Waite

Hey! I’m Marissa, a freelance web designer and digital marketer. I love working with clients to take the overwhelm out of getting their business online. Thanks for stopping by and taking a look at my blog!

Mastered By Chris Waite

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A brand new WordPress website for Scottish mastering engineer, Chris Waite.

Spoiler: Chris is also my wonderful and supportive husband 🙂
 
Chris is a musician but has also been recording, mixing and mastering for over 10 years now. He works primarily at Grans House Studio with Angus Lyon.
 
He loves all aspects of recording music but mastering is what he’s most interested in, so he decided a website would be the perfect place to start focusing on his work there and share more about the ins and outs of mastering. Since setting his site live and optimising for SEO, he has now started receiving more enquiries through his site!
 
 

Home Page Sneak Peek

 
Head over to the Mastered by Chris Waite site to see the whole thing.
 
You can book a call with me here to have a chat about your own website.
 

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The value of email marketing

Hey! I’m Marissa, a freelance web designer and digital marketer. I love working with clients to take the overwhelm out of getting their business online. Thanks for stopping by and taking a look at my blog!

The value of email marketing

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Speed, efficiency, ease, and impact; email marketing has it all! Not to sound like a salesperson straight off the bat, but when it comes to a tool this useful, it can’t be undervalued. Digital marketing has overtaken traditional marketing as the most profitable and efficient method of promotion, and a large portion of this comes directly from e-mail marketing.

But what makes email marketing so great?

 

Spread Your Message

 

 


Well, for one, it allows you to communicate with the masses. In 2019, research found that over half of the world’s population was using email; a number expected to grow to over 4.3 billion in four years. With so many people online, your audience pool is immense. Email allows you to share information, promote products and services, and communicate with the public on a massive scale; an opportunity that, honestly, is invaluable.

That being said, a substantial email list is only productive if you’re reaching the right people.You’ve heard the phrase “work smarter, not harder”. Building your subscriber list follows this principle. You want quality over quantity. Acquiring a large number of subscribers might seem like a positive, but if they aren’t engaging, it’s a fruitless endeavour. Sending information to readers who couldn’t care less won’t benefit your business. Not only are you wasting your own time and energy, but it can greatly skew your analytics. 

 

Subsequently, if you have a large list, but your emails keep bouncing, this can imply several things. On one hand, your emails may not be reaching their intended targets due to spelling errors or an obsolete address. On the other? You may have been blocked! It is fundamental that your list consists solely of subscribers that want to be contacted. In fact, in many countries there are regulations put in place to prevent companies from subscribing people without their consent. 

 

As long as you are following regulations and not contacting people with unwanted spam, email marketing hits the mark. The long and short of it? Email works, so make it work for you!



Pick Your Pie

 

Or rather, know your audience! Once you have developed a streamlined subscriber list, it’s important to tailor your emails. This can be done through segmentation, an integral aspect of quality email marketing. Segmenting allows you to customise emails, sending relevant content only to those interested in said content. Through the use of analytics, you are able to learn what content intrigues which readers, what topics different groups engage with, and what content can be reworked or removed altogether. Some programs, such as MailChimp and Constant Contact, have their own built-in analytics feature, but other CRM tools such as HubSpot work just as well. 

 

Why is it so important to segment? Picture a pie! Let’s say it’s apple, fresh out of the oven and ready to eat. You slice it up, ready to serve, but not everyone wants apple pie. Some people prefer cherry. Others, pumpkin. How can you satisfy everyone if you only offer one kind of pie? 

 

While it may take some time, by knowing your audience and their preferences, you can learn which pies to bake, or rather, which content to send to whom. Whether you base your segments on interest, engagement, location, or another characteristic, knowing your demographics is integral. What’s more? With email marketing, not only can you segment your emails to reach specific audiences, but you can automate the process. Producing targeted campaigns and implementing automated correspondence saves you time, money, and energy. Get the baking out of the way, automate, and send your readers exactly what they want, when they want it, one slice at a time.



Control Your Costs

 

Like other forms of digital marketing, email marketing can offer an inexpensive, yet profitable form of promotion at a fraction of the cost of traditional marketing. TV and print ads can run a high bill and may not have the same reach as email marketing, both in terms of numbers and specifics. In fact, in 2019 the ROI on email marketing surpassed all other forms of online marketing methods.

 

 

Even if you decide to contract out marketing and communications, you are still likely to save on cost, and certainly on time and energy. It reduces employee hours and labour, not to mention extra costs related to paper (in the case of print media) while concurrently lowering your environmental footprint. For small businesses, especially those with a lower budget, investing in email marketing just makes sense. 



Measure Your Results

 

Another advantage offered by email marketing is the ability to measure results. Other methods are measurable as well, but obtaining concrete, useful insights can prove difficult. Depending on your alternative of choice, whether it is a television ads or a print piece, data is often estimated. This does not mean it is totally invalid, but it may not be entirely accurate either. 

 

No matter the platform you use, email marketing generally allows for accessible, accurate analytics, often in real-time. As mentioned above, some platforms work in unison with outside insight analytics programs, whereas others have built in analytics, allowing for absolute ease. Either way, they deliver veritable results and useful insights, not to mention detailed information on a variety of select demographics; something traditional media can only estimate. This allows for the aforementioned segmentation and customisation. 

 

Why is this so useful? It allows you to deduce which email marketing practices are the most productive and which you might need to drop. You can find out which campaigns work best, what time people open their emails, and who clicks on what. Which leads convert your readers from curious to customer? Is your CTA effective? And what can you do to improve? No matter your question, there is a high likelihood your analytics can provide an answer. 

 

Confused about which analytics are worth noting? Check out these need-to-know metrics and find out why they are indispensable to your marketing campaign!

 

Get Started

 

I cannot stress enough how valuable email marketing can be! It allows you to communicate clearly and concisely with customers and clients worldwide, using the most productive marketing tactics, without breaking your budget. It is both far-reaching and personal. The opportunity to measure results means the opportunity to constantly improve. 

 

Want to learn more about the basics of email marketing? Hang tight for my upcoming blog, giving you a full run-down of campaigns necessities!

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Why does your small business need a website?

Hey! I’m Marissa, a freelance web designer and digital marketer. I love working with clients to take the overwhelm out of getting their business online. Thanks for stopping by and taking a look at my blog!

Why does your small business need a website?

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Congratulations, you’ve started a small business! After careful consideration, planning, and budgeting, the time and energy, blood, sweat, and tears, all your hard work has paid off! Whether you’re a local coffee shop, a boutique recording studio, or a swim school for babies, you did it. You are now a proud business owner! So what comes next? 

 

Seriously, What’s Next? 

Chances are, if you’re opening a small business, you’ve already thought about a website. And why not? Every other business seems to have one. But, no doubt, you have concerns. Between the time, the cost, the energy, and the risk, is it even worth it? 

In short? Yes. 

There are numerous reasons why a website is integral to a small business, and the pros far outweigh the cons. But what exactly tips the scale? 

Everyone Is Online 

Of course not everyone! But a majority of the planet uses the internet in some capacity. A 2016 study noted that 92.6% of the UK population is online. That means there are many eyes that might view your business; eyes belonging to potential customers and clients. 

And while time online is largely spent streaming, surfing, of scrolling, many spend it researching products and services. In the past, most ads were on TV or in print, but a majority are now delivered online. Although this can be in the form of pop-ups, banners, and pre-video YouTube ads, a notable portion comes through content marketing. (Want to learn more about content marketing? Don’t worry! I’ve got you covered!) 

Whereas in the past a storefront would suffice, the modern client seeks the convenience of a website. No need for endless trips to the shops, as customers can now research products from home. 

The addition of an online shop increases your marketplace presence and, in turn, can lead to an increase in sales, growing both your local and global customer base. An extra point of importance? It offers accessibility to those who may not be able to shop in-person. 

 

Too Legit To Quit 

Studies upon studies have shown that people are more likely to trust a business with a website, and for good reason. The opportunity to learn about a business before buying its products or using its services is both a luxury and a utility not offered by those without websites. It offers a degree of legitimacy too, proving that your business is real and trustworthy. It shows that you are willing to put time, money, and effort into a tool which will benefit both client and company alike. What’s more? It’s expected! Many customers won’t even consider a business without a website. 

A reputable business will have a reputable site. This means that the site is well-designed, easy to navigate, and free of errors. For the same reason a customer may avoid a restaurant that, through the window, looks less than stellar, a customer may avoid a poorly designed website. In this way, a website acts as a window into your business. It is your storefront, your business card, your office, all in one. 

Moreover? It’s a first impression! Research from Stanford shows that 75% of internet users will judge a business on its website. In fact, it only takes 50 milliseconds (0.05 seconds) for users to make a decision about your website. And if they judge it poorly? They will bounce! 

While not having a website is a missed marketing opportunity, having a bad website can be just as detrimental. The solution? Learn some design basics yourself or hire a reputable web design firm to help your create the perfect site for your small business. 

But What About The Cost? 

Business requires investment. Whether it is a small business or a large corporation, a certain amount of time, energy, and yes, funding, goes into it. Like any business venture, the creation and upkeep of a website will cost you. There are costs for domains, hosting, and web-building, along with maintenance and incidentals. And if you hire an outside source to design, build, and maintain your website? While a good idea (more on that ahead!), it can definitely put a dent in your budget. So what is the point if it’s going to bleed you dry?!? 

Like other investments, there is always a risk. This risk, however, is worth taking! A small business with a website is much more likely to experience revenue growth, compared to one without. This is especially true when it comes to retail. Worldwide, ecommerce is predicted to reach 27% of global commerce by 2027. As online retail continues to grow, brick and mortar stores are feeling the effects, as the cost of building a website vs. the cost of renting a storefront is considerable. 

That isn’t to say there is no value in a real-life shop, but the investment in a website can double your marketplace reach, and in turn, your profit. In 2019, 18% of all retail sales in the UK came from ecommerce, a number that is growing steadily every year. If 18% really doesn’t seem like that much, consider the impact of online research on in-store purchases. 

But it isn’t just retail that benefits from online sales. Perhaps your small business offers services as opposed to products. Anything from counselling services, to wedding bands, to web design can benefit from a website. In fact, some businesses don’t even have a physical location, as many careers allow one to work from home. In this case, a website works to present and promote your services in a concrete way. 

While word of mouth is integral to the promotion of small businesses, much of that “word” is written, with links being shared by satisfied customers and clients, not to mention the advent of online reviews and testimonials. As mentioned above, a staggering proportion of people start online to research products and services. Having a website available increases the visibility of your business, directing potential customers and clients your way (whether you have a physical location or not). 

As an additional point, there are often higher costs behind traditional marketing. Whether you are mailing out flyers, buying business cards, or promoting your business on TV, marketing is going to cost you. 

A website can deliver all of those; it is at once a business card, a Yellow Pages ad, and a flyer (if we include email marketing). And while some situations call for more traditional methods of advertising, those are often paired with a website. 

Why Can’t I Just Use Facebook? 

You could. Unfortunately, social media just doesn’t cut it. While a platform like Facebook has its benefits, it does not have the authority of a website. It feels less professional and less credible. Anyone can make a Facebook page, and while the content may be unique, they all follow the same template. This means you cannot customise or personalise to suit your brand. And Facebook only reaches a specific audience. The same can be said of any other social media platform. It may complement your website, but it should not be your priority. 

Time Is Not On My Side! 

Building a website, especially a good one, takes time. Between the design, the copy, the construction, and all the other little details, it can be notably time-consuming. And that isn’t even including maintenance, updates, and all the other behind-the-scenes work required to keep a website running. 

As a small business owner, adding in these extra hours may not be an option, but there are ways around that. Consider working with another small business to create and maintain your website for you. While it is an extra cost, partnering with another small business provides you with the website, saves you time, and supports a fellow entrepreneur. I may even have a great recommendation for a reputable web designer with experience in designing for small business. 😉

Hiring a small business to conceive and implement your marketing plan, create your content, or keep you organised can also be of benefit! Here are some great links if you’re looking for a Virtual Assistant or copywriter.

Up Your Game 

In today’s modern age, the lack of a website can be a huge detriment to your small business. To really make a name for yourself as a reputable company, a website is expected. It’s the easiest way to present your products and services, prices and rates, and contact information, all in one place. Your customers and clients anticipate that the information the need will be available online, so make it so! 

Yes, there are costs. Yes, there are risks. But it’s a risk worth taking. 

For more information on the web design services I offer, check out my services page and see what I can do for you!

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Why is it better to send people to your website rather than your social media profile?

Hey! I’m Marissa, a freelance web designer and digital marketer. I love working with clients to take the overwhelm out of getting their business online. Thanks for stopping by and taking a look at my blog!

Why is it better to send people to your website rather than your social media profile?

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If you’ve followed me for any length of time, you’ll know that I always say you shouldn’t let not having a website hold you back from launching your business and getting yourself out there. It’s seriously one of the biggest excuses people use as to why they’re not going all in on their dream biz…

‘Oh yeah, it’s fun, I’ve been in business for a year and a half but I still don’t even have a website, so….!’ (sound familiar?!). 

So in the meantime, if you can’t afford to invest in a website, it’s great to start with social media and use that for building your brand, doing market research, collaborating with others, finding amazing communities, etc. 

But once you know your audience, your offer and are solid with your branding, having your own website is so much better than running your business solely on social media. Why, though?! 



How using your own website rather than relying on social media helps elevate your brand 

I promise this isn’t just another thing to add to the looooooong list of things to do that you carry around when you first launch your business. There’s enough things on there already! And if you aren’t quite ready to invest in your own website yet, this can be some food for thought that will help you know when you are ready to start looking for the best web designer to collaborate with.

 

1. You own it.

You may run your own social media pages, but you don’t own the platforms. Your accounts could get suspended, you could get locked out, they could shut down. The last one is maybe not highly likely, but still…you get the picture, right? You’re renting your space on social media platforms. 

Don’t you think it’s more secure to build your business’s online home on your own website, where you’re running the whole show?! You own all of your content, you call the shots, nothing changes without your permission. It’s all you!

 

2. It looks exactly how you want it to look.

Instead of trying to customise your own page or profile on social media so that it looks how you’d like it to as much as possible, it will still in the end look just like Facebook, or Instagram, or Twitter, etc. Because that is the platform you’re on. 

With your own website, every single part of it can look exactly how you’d like it to. This is even more the case if you have your branding done already or a really clear idea of what you would like your site to look like.

This even goes for things such as using Linktree in your instagram bio. Do you really want to have Linktree’s branding there when you’re trying to use it as your landing page?! Not really! What’s 100 times better?… using a page on your own website specifically for this so that you have only your own branding. This helps remind people who you are and keep them 100% clear about who’s website they’re on.



3. There’s no competition.

Do you want to constantly try and stand out on a platform with tons of other people doing the same thing as you? Or is it getting a little hard to stand out?

On your own website, you’re the star of the show. There’s no one else there competing for attention. It’s all about you!

You can have your website be more photo based, text based, include a blog, previous work, upcoming events…really, whatever you want. So rather than trying to shoehorn your business into a platform that may not necessarily be the best for showing what you do, on your own website you can show off exactly how you like and in a way that puts you in the best light. Minus everyone else that’s in the same niche on social media platforms who’s trying to do the same.



Having your own website lets you run the show

These are just a few reasons why having a website to show off your brand is better than using only social media.

So much work goes into preparation before the actual site build, and that can all be made much simpler when you’ve been in business long enough to be really clear on your branding, ideal client and goals. Bringing all of that to the table will give you a website you really love that truly represents who you are and what you do, which will make you even happier with your investment.

How about you? Do you only use social media to run your business, or do you have a website?

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Does good web design really help build brand credibility?

Hey! I’m Marissa, a freelance web designer and digital marketer. I love working with clients to take the overwhelm out of getting their business online. Thanks for stopping by and taking a look at my blog!

Does good web design really help build brand credibility?

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There are many reasons you need an awesomely designed, well thought out website to really help get your brand out there and spread your message. People are so quick these days to bounce away from your site if it doesn’t immediately grab their attention, and it takes them quite a few visits to your site to decide whether they’ll spend their hard earned money with you or not.

 

Not only do you need to grab people’s attention quickly, but you need a website that truly shows your brands essence and properly conveys how you can help your people.

 

Think about it; how often have you judged a brand by their website? Did you decide whether or not you would contact them, book them, visit their site again based on what their site looked like?

 

I think people make this snap decision based on a site’s design more than they actually realise they’re doing it. Personally, I often find a new brand on social media. If they seem interesting or like something I need, I’ll head to their website or Google them. If they sell a product on something like Etsy that’s brilliant, but I like an actual website so I can learn more about them, what sets them apart, how they got started, etc. If I take the time to Google them or look them up and they have no website at all, chances are I’ll forget they exist.

 

So does great web design really make a difference to how your brand is perceived?

 

I understood in principle how important great web design is, but recently found myself in a situation where it became very clear to me exactly how important good web design is to help build brand credibility. 

 

As well as my web design, I’m also a musician and have been for most of my life. I play folk music and have a BA in Scottish Music from the RCS in Glasgow. I’ve performed, recorded, gigged and taught music for over 20 years now, but launched a new brand for my online music lessons (Modern Bodhrán) nearly one year ago. So; not very long ago!

 

I really wanted to get back into teaching again after taking a break for a few years following the birth of my older son; I taught extensively around Glasgow for about 8 years and really loved it. Late last year, I decided to launch some online music courses so I could still teach in a way that worked for me and would allow people from all over the world to learn how to play. Luckily, my husband is a recording engineer and has also just started making music videos so we set up at the studio where he works, recorded and filmed 30 lessons, I built my own website, and I launched! It was such a great learning experience and I’m loving being able to connect with people in a different way like this.

 

I wanted everything to be very high quality and to look good, but I hadn’t thought that much more into how having my videos and website done to such a high quality level would really speak to the general perception of my brand.

 

What was the general impression of my brand?

 

I won’t pretend I’ve launchd and made 6 figures my first year promoting and putting everything into my courses. At this point it’s fun, I’ve got a great group of people who love the courses, it’s enjoyable and very rewarding! In the beginning, I never really thought further of how my brand was perceived by people even though I had people buying the courses without me really marketing them too much.

 

I should also note, while I love what I do and have been doing it for many years and I know I’m good at what I do, it’s not like I’m ‘known’ on the scene and everyone was excited to see my courses come out and rushed off to buy them. 

 

Generally though, the impression of my very new brand was that it had been around for way longer than it actually was. And it turns out, most of this was due to the quality of the website’s design when I launched.

 

Great web design builds trust in your brand

 

The first lesson here is trust: if you have a solid and credible online presence with your website and digital marketing, you will be much easier to trust. Do you think people will want to put their credit card details on a website that looks really old school, isn’t mobile optimised and doesn’t have an SSL certificate? I don’t think so. They likely won’t even enquire about what you’re offering; they’ll just leave your site.

 

When people come to your site and it doesn’t look very good, doesn’t work on their mobiles and is hard to navigate, it gives the impression that you don’t care. Do you want to work with someone who you think won’t really care about you? I doubt it.

 

If you truly want to serve people and share what you have to offer because your work can change their lives, you need to show them that you believe in what you offer, that you care enough to invest in yourself, and that you’ll look after them that well too. If you can’t believe in and invest in yourself, why should anyone else?

 

Great web design builds credibility

 

As much as it would be nice if you had time to get to know people and for them to learn more about your brand, people make snap judgements and don’t have the time to spend forever trying to navigate your website or figure out what you do. There is such an overwhelm of new content, new websites, new businesses, and new products these days; people can’t consume everything that comes across their paths. 

 

The first time I realised my website really spoke to my brands credibility was when I got an email from a lovely player in Germany who wanted to know if I’d ever thought of translating my lessons into German. She thought there was space for me to do really well in Germany if my lessons were translated so that they would be more accessible for people based there to use them.

 

After much discussion, I eventually decided that it wasn’t quite the right time to translate them into other languages yet, mainly as my brand is so new and I feel my time would be better spent in other areas of that brand before starting to offer them in different languages. After all, they’ve been out for less than a year!

 

When I explained I felt the timing wasn’t quite right and I had other ideas I felt would be better explored first since my lessons were so new, she was really surprised; she thought my lessons had been online for at least ten years.

 

The quality of my website and the videos we’d produced were so good, it gave the impression that I had been online and developing them for years.

 

Invest in your web design to build trust and credibility in your brand

 

If you follow me on social media, you’ll know I often say you shouldn’t stop yourself from launching your dream business just because you don’t have the budget to have a website designed. In fact, I think that’s a really common excuse that a lot of people use not to put themselves out there. Investing in a web designer already feels like a big step, never mind dealing with all those beliefs around how scary it feels to put that money behind your own brand and put yourself out there!

 

Taking that step to getting a beautifully designed and well thought out website will go a huge way to building your brand credibility and gaining trust from your followers. Don’t you want people to feel they’d be in good hands with you when they come across your website? 

 

You’re putting yourself out there and have something amazing to offer the world; helping people take that step to investing with you by making them feel sure they can trust you is something you can easily do if your website is up to par.

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